Friday, February 12, 2016
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Active Network, the company that provides Fish and Game's online licensing system, experienced technical difficulties Wednesday August 6 due to the large volume of transactions involving leftover tag purchases and was forced to shut down. As a result, hundreds of people were unable to complete their transaction and Fish and Game has identified those impacted. Those sportsmen will be reimbursed for $30.75, the cost of a resident elk tag.
Active Network, has taken responsibility for the failure of their system, and will be paying for the compensation to Idaho sportsmen affected by the outage.
Impacted sportsmen can expect to see the reimbursement by mid-September.
Last week, Active Network issued a public apology to the people of Idaho for their system failure.
ATTACHMENT: You can read that apology here: http://fishandgame.idaho.gov/public/media/ANApologyAug7_14.pdf